I had been a primary time user to on line reservations so I used to be quite anxious And that i designed them simultaneously as my brother-in-law from his home so he could walk me through it. At the top my cost for the exact same excursion was about $one hundred seventy in excess of his. I locked inside a price tag (round trip)of $365 depart $thirty return journey, but was billed $425.12 Every single rather than the $395 Every. Charging for seats just for the departure of $60ish, the return flight wasn't yet another cost due to the fact there have been seats accessible with each other at no more charge. I was billed both equally methods in place of just the departure – so an extra $60ish. I desired to get my reservation in simultaneously as my brother in legislation so I submitted it and tried using to determine following why mine was about $a hundred and seventy far more for a similar matter. I'd the affirmation e-mail intending to my function so I could print it out so I didn’t have it accessible to me from my house. When I went into do the job a second working day later on, I could see everything was Mistaken. After i known as AA I had been transferred all around and explained to nothing at all might be accomplished it absolutely was past the 24 hours – I didn’t choose to cancel only receive a credit history.
We are Recurrent flyer clients for more than thirty years, and one of many attractions for us to continue along with your services would be the perks you present to us and The great service We now have constantly experienced in a great number of visits with AA. On Jan 29 2015, I known as AA en Español to generate arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice lady Ana Maria helped me with each of the paper get the job done and I did buy all the additional charges with my Town Bank card foe my spouse and myself and Ana Maria explained to me that I will obtain confirmation on my e mail, and gave me about the telephone our two locator information. Effectively, right now Once i called once again mainly because we didn't get the knowledge on my e-mail, we were being knowledgeable to our shock that only my partner had reservation and there was nothing on history for myself!
january 26 my son flew non prevent from st. louis to laguardia airport new york. He arrived, his baggage didn’t. He described within the airport that his bag did not arrive from the airplane. The lady for the booth checked the claim ticket. The bag had not still left St. Louis. She gave him a locator number and explained to him they might be calling him quickly. They might not find it so they sent him a type to complete of his belongings in the bag. He sent it in.
Had fantastic purchaser service sine one/17. Been pulled from the FRA flight and stayed for 2 days in Philly. Now 1/19 I will resume my flight to FRA with as much as par documentation. To my shock the ticket agent at the sign in counter have been Unquestionably rude, not helpful and envisioned me to hunt down my luggage which was checked in over the seventeenth and that I had been struggling to retrieve when I was pulled off the flight on Sunday.
I Hope items don’t get cancelled in the last second. Myson is really a storm watcher, and is particularly nervous as I am. My Mother is acquiring surgery following week and expects me there Secure and sound. You should retain that in your mind. I'm going to do my share of praying and hope this can figure out.
The baggage service (which wasn't American airlines) referred to as me at 2am to let me know they might be bringing my bag out to my property!!!
When we concluded going through Immigration and Customs and baggage and we experienced Excellent issues finding the One particular AA Consumer Service individual who was particularly challenging to contend with concerning the preparations with the evening and following early morning. We realized that there have been no hotel rooms offered. At eleven.forty five pm he last but not least gave us a voucher for your 9AM flight the subsequent early morning as well as a $twelve voucher for food items.
I just lately flew back again from Raleigh Durham to LA airport. It absolutely was 5 hrs. Of misery for me to put up having a crying 20 month aged about the flight.
Very first, although this e-mail is just not intended as being a reaction to the remarks you merely submitted, it does confirm Now we have acquired your remarks and have assigned a reference selection, which the thing is underneath.
My partner and i experienced a flight leaving Richmond Virginia that has a closing destination of Seattle Washington. We are informed about traveling and experienced flown other airlines previously that 7 days about to and from a number of destinations. We experienced all our details and went to use the American Airways kiosk to print our boarding passes. The kiosk didnt ask if those who are flying are navy staff so we started out over and waited in line to speak to the representative for the counter. When we were up in the counter we informed a Woman behind the counter that my husband is within the armed forces and we experienced two luggage to check in. Thats when we were educated that our luggage wherever about weight and It will be 250$ added. We asked for for the lady to show us wherever the offer pricing is penned. She was unable to provide that info and went on to inform us we could glimpse it up ourselves. My partner that's enlisted inside the U.S. Coastline Guard hasn't had to pay for excess or any sum for baggage, on orders or private. My husband gave her the 250$ and that's in the event the representative we were being speaking with soon became pretty rude and threatened to terminate our entire flight.
I can't believe you board passengers just before doing all your checks about the aircraft. Leaving your clients caught for over 2 several hours without having to very little information and facts is full bullshit. While you are generally the same as each and every airline With this regard, it’s simply just not satisfactory to take care of your shoppers this fashion.
I flew from Tampa to Chicago in a very 737. Thank you for Row 7 for handicap. In my eighty three yrs I have experienced both of those knees replaced, stroke, open up heart surgery moreover other ailments. Currently see here being 6’four″ I really want the leg area. I employed the restroom up front and the 737 has an issue—usage of the toilet bowl. The toilet lid and seat need to not sleep when lifted. I needed to use my knee to keep them up. As a result of curvature of the ceiling and the distance for the toilet I had to angle my entire body heavily ahead to implement the ability which intended I couldn't see what I had been undertaking.
I'd a quite challenging expertise these days wanting to book an easy trip for my wife And that i from phx to sfo. Originally your site stated their were no flights. I altered browsers and acquired near the conclude from the booking but regrettably entered my wife’s advantage amount Erroneous and the internet site wouldn't allow me to improve it. Once i went again to get started on once more it had a similar Mistaken selection and would not allow me to keep on. I then went to a third browser received many of the way to the end and the worth for economic system coach came up $4258.
I acquired the beneath reaction from American Airlines soon after I refused their offer you of the $twenty five.00 journey voucher for horrendous service. My comments ended up posted on This web site Nevertheless they had been taken off. Their inadequate service Charge me time and cash, which I cannot get back again and so they Assume $25.